Security Services Supervisor

Cross Keys Village – The Brethren Home Community (CKV) is seeking a dedicated Security Supervisor to join our team. In this vital role, you’ll help ensure a safe and supportive environment for our residents, villagers, and staff by providing dependable security oversight. At CKV, you’ll be part of a collaborative workplace grounded in Christian values, where compassion and community are at the heart of everything we do.
 

Who We Are:

As the largest nonprofit, single-site retirement community in Pennsylvania, Cross Keys Village is dedicated to enriching the lives of older adults. It is our vision to be a leading innovator offering older adults a life infused with quality and purpose. We accomplish these goals and more through our compassionate team of individuals who strive every day to provide the best care and services our community needs.

Job Description:

As the Secuirty Services Supervisor, your scope of responsibilities will include but is not limited to:

• Supervising the day-to-day operations of the Security Services team across the campus.
• Preparing and approving team member schedules considering the needs and functions of the department and coordinating team member request for time off (PTO).
• Ensuring adequate coverage for all shifts, which may include partial or full shift coverage for call offs or PTO.
• Coordinating with other departments for special event needs such as extra security coverage, placing of traffic control devices, etc.
• Providing one-on-one follow-up sessions with all Security Services team members. Preparing and conducting annual evaluations for the Security team members.
• Reviewing and following up on security log reports and distributing accordingly.
• Managing Security reporting application (WorxHub)
• Keeping current first-aid/CPR training certifications. Training Security team to maintain compliance with policies.
• Supervising and coordinating internal mail service.
• Ensuring and conducting effective vehicle and foot patrols throughout campus and respond to villager or team member assistance calls.
• Ensuring security video monitoring system and door access management applications are functional and operating properly. Working with Facility Maintenance and Information Services to address any issues that may arise.
• Maintaining badge access system for all team members, visitors, vendors and contractors.
• Responding to villager and Village Health Services assistance calls and assist with EMS responders as necessary.
• Scheduling and conducting periodic training for patrol team members, implement best security practices and communication protocols. Scheduling department orientation for new team members and cross training.
• Assisting the Director of Safety and Security with disaster drills and emergency preparedness assessments, education and training.
• Meeting and interacting with residents. Playing a part in Emergency Preparedness education and training with residents.
• Supporting local and state law enforcement agencies as needed with investigations, including but not limited to providing security report information, security video upon request and testimony as needed.
• Working with Director of Safety and Security to periodically assess security coverage needs and security risk for the entire organization.
• Monitoring and enforcing traffic and pedestrian safety and parking lot assignment.
• Responding to all alarms, including but not limited to on campus 911, SARA, fire and door alarms.
• Attending continuing education opportunities to keep certifications current and take advantage of additional learning opportunities.
• Participating in organizational training, committees, special events, and fundraisers, as requested.
• Presenting departmental reports as needed to Director of Safety and Security, Village Council and Villager meetings as scheduled or as necessary.

Education and Experience:

• High School diploma or GED is required.
• Previous Supervisory experience preferred
• Security specific training and proven leadership experience in organizational or campus security.
• This position requires general understanding of security & patrol operations, including operations of multi-faceted electronic security and life safety systems., with a general understanding of various types/levels of fire safety and security systems.
• CPR/AED and first aid certification required or achieve certification within first 6 months of employment.
• Must possess a valid driver’s license and maintain a safe driving record.
• Must be available for on-call responsibilities during emergencies or critical incidents.

Join Our Work Family:

As a team member at Cross Keys Village, you will be provided with many benefits such as a positive work environment and comprehensive training opportunities. Our large campus also offers you excellent dining options, community events and much more.
 

Ready to make a meaningful impact in a supportive and mission-driven environment? Apply today to become the Secuirty Services Supervisor at Cross Keys Village!