Technician Assistant  
 

Cross Keys Village – The Brethren Home Community (CKV) is looking for a talented individual to join our team and help deliver technical support to our residents, villagers, and team members. As a Technician Assistant, you’ll be part of a welcoming workplace guided by Christian values.
 

Part‑time position, scheduled for 20 hours per week

What Makes Us Different

At CKV, we believe caring for our team is just as important as caring for our residents. In addition to the great traditional benefits we offer our team; such as medical plans, paid time off program, and retirement savings plan, we offer:

• Onsite auto services for convenience
• Free wellness classes to support mind and body health
• Access to our gym and pool right on campus
• Team giveaways and incentives to show support and appreciation
•  Team member events, recognition programs, and celebrations throughout the year
• Excellent onsite dining options with employee discounts
• A culture guided by Christian values, where kindness and respect are at the heart of everything we do

Who We Are

As the largest nonprofit, single-site retirement community in Pennsylvania, Cross Keys Village is dedicated to enriching the lives of older adults. It is our vision to be a leading innovator offering older adults a life infused with quality and purpose. We accomplish these goals – and more through our compassionate team of individuals who strive every day to provide the best care and services our community needs.

Your role as a Technician Assistant
 

As a Technician Assistant, your scope of responsibilities will include but is not limited to:

• Receiving, recording, and responding to requests for technical support in a timely manner to ensure high customer satisfaction of team members, residents, and villagers.
• Adding and removing user accounts and resetting passwords as needed. 
• Coordinating villager move-ins and transferring activities (confirm devices, schedule time, track changes, create information packets).
• Monitoring daily SARA report for low battery notifications and other issues, scheduling and assigning work requests as needed.
• Maintaining equipment inventory including documentation and physical storage
• Creating and maintaining user instructions, network documentation, etc.
• May assist with computer training for new users as needed.

Qualifications
 

• High School Diploma or equivalent required.
• Two years of experience supporting and maintaining computer systems is preferred.
• Basic knowledge of personal computers, printers, Microsoft Windows, word processing, spreadsheets, and the Internet is required. 

As a team member at Cross Keys Village, you will be provided with many benefits such as a positive work environment and comprehensive training opportunities. Our large and beautiful campus also offers you excellent dining options, access to community events and much more.

If you want to become a part of our unique and friendly team, apply to be the Technician Assistant with Cross Keys Village today!